7 best cloud-based taxi dispatch software in 2024

The taxi booking industry is witnessing a digital transformation. Now you don’t have to park your cabs on the streets. On the other note, tech-savvy customers are booking their rides at their determined time.

As a taxi company, you should have a strong cloud-based taxi dispatch system to stay ahead of the curve and meet customer’s requirements.

This software has been designed to streamline operations, improve client satisfaction and enhance fleet management. With so many options available, it can be hard to choose which one is right for you.

This blog explores the best seven taxi dispatch platforms that operate from the cloud in 2024 that enables you to make a wise choice.

1) Yelowsoft

Yelowsoft offers cloud-based taxi dispatch solutions various taxi businesses across the globe. This software can help you to yield the top benefits of taxi dispatch software including:

·  Integration with existing infrastructure: Allow for smooth transition by easily integrating with existing dispatch systems and hardware.

·  Advanced passenger matching: Riders are matched to the best drivers depending on location, vehicle type or even accessibility.

·  Driver feedback and gamification: Create a feedback system and include game-like elements that promote good driving behavior.

·  Real-time ridership data: Understand passengers’ ride request patterns in real-time so as to optimize fleet deployment.

2) SmartCar

SmartCar is particularly remarkable because it can expand as required and it is also endowed with new features. It fits into all types of enterprises from start-up firms operating at their initial levels up to well-established corporations. Some of its main highlights include:

·  Whitelabeled mobile apps: Customize driver and passenger apps to build your own brand identity.

·  Real-time GPS tracking: Know where drivers are at any given moment for faster pick-ups.

·  Intelligent dispatching: Automatically assign rides based on driver availability and location.

·  Advanced reporting & analytics: Get insights into customer behavior, route efficiency or even driver performance.

3) TaxiCaller

TaxiCaller was established in Sweden but has become an internationally known call center platform that runs over Internet protocol (IP). The role of this taxi dispatch software includes:

·  Automatic dispatching: Allocate trips efficiently using set rules or algorithms.

·  Multichannel booking: offer mobile applications, web portals and phone-based reservations

·  Ability to integrate payment processing systems: Seamlessly connect yourself with popular payment gateways so that transactions are smoothly flowing.

·  Comprehensive reports: Monitor such key metrics like ride volume, driver performance and revenue collection among others.

4) RideCentral

RideCentral is a cloud-based dispatch platform that equips taxis with the tools they need to succeed in the competitive ridesharing world. These tools include:

·  Dispatch automation: Simplify ride allocation through automatic ride assignments which reduce waiting periods for customers at the dispatch stage.

·  Multi-modal transportation support: Complement your services by incorporating other modes of transport such as bikes and scooters.

·  Demand forecasting: anticipate customer demands using advanced algorithms which help increase efficiency in resource management.

·  White-labeled rider app development: You can create an app specifically meant for your brand identity alone.

5) AllRide Apps

AllRide is a cloud-based dispatch system packed full of features available at very affordable rates. Its core features include:

·  Automated driver dispatching: Assign drivers to rides based on their current location, availability status and vehicle types.

·  Two-way communication: Seamless communication between drivers, passengers and dispatcher should be enhanced always

·  Detailed trip history: Keep track of every journey information making it easy when it comes to invoicing or attending customer service inquiries.

·  Multiple payment options: Payment flexibility provided to users including cash or In-app payments too.

6) GeoTraq

GeoTraq was designed as an all-inclusive fleet management solution that could be customized for taxi firms. They are blessed with:

·  Real-time GPS tracking: Know much more about the safety of your clients throughout their trips.

·  Route optimization: Reduce travel time and fuel consumption when choosing the best routes.

·  Geofencing: Boundaries that can be used to determine if a driver is in the right area and abiding by traffic laws.

·  Detailed reporting and analytics: Get driver performance, vehicle health, and operational efficiency insights.

7) Xeeva

Scalable and powerful cloud-based dispatch software solution is what Xeeva is known for. It provides the following:

·  Customizable dispatch workflows: You can easily customize your dispatch workflows to match your business needs and operational procedures.

·  Automatic fare calculation: There is no need to do manual calculations as the system does that automatically using preset rates, time and distance.

·  Monitoring driver performance: Monitor such key indicators as on-time-arrival rate, customer satisfaction level or even driver behaviors.

·  Supporting multiple languages: Support in different languages within apps meant for drivers or passengers strengthens the wider audience’s access.

Conclusion

The market for cloud-based taxi dispatch software is teeming with novel solutions. Thus, by considering each product’s functionality, scalability and cost implications thereof, you will pave way for your taxi company’s success in a dynamically changing transport industry.

However, keep in mind that choosing mainly those features which correspond more directly to your business objectives either meant at optimizing fleet management.

Moreover, free trials can also be conducted since it will enable taxi companies to have firsthand experience with such complex applications. You may lead your taxi firm through the transition times of ride-hailing into becoming a dominant player within the new mobility dispensation.